Infra Call Center Desktop Applications Service Pack 4.1

Infra Call Center Desktop Applications Service Pack is a consolidated update package that enhances stability, performance, and security for the Infra Call Center desktop suite. Built for contact center agents, supervisors, and IT administrators, it streamlines day-to-day operations while reducing downtime and maintenance overhead.

Highlights:

• Reliability improvements: Resolves known issues and edge cases to deliver smoother call handling, faster UI responsiveness, and more consistent integrations.
• Performance optimizations: Shorter startup times, improved resource usage, and better behavior under high concurrency.
• Security updates: Applies the latest security fixes to core components and dependencies.
• Compatibility refinements: Improved interoperability with current operating system updates, common peripherals (such as headsets), and leading CRM/IT ecosystems.
• Usability and accessibility: Polished interface elements, clearer notifications, refined keyboard navigation, and updated localization where applicable.

Deployment and management:

• Straightforward installer supporting in-place upgrades and rollback.
• Configurable for standard enterprise deployment workflows and silent installation.
• Detailed release notes and change log to assist change management and compliance reviews.

Requirements:

• An existing installation of Infra Call Center Desktop Applications. This service pack is an update, not a standalone product.

Recommended for all environments running Infra Call Center desktop clients, this service pack helps ensure a more stable, secure, and efficient agent experience with minimal disruption to existing workflows.

Infra Call Center Desktop Applications Service Pack is developed by INFRATEL. The most popular version of this product among our users is 4.1. The names of program executable files are CallCenterClient.exe, InfraClient.exe.

You can check Desktop SMS, Autodesk Land Desktop 2005, Voicent Call Center CRM and other related programs like The Desktop Dispatcher Pro at the "download" section.